Q. How does NIOXIN products help my hair?
A. However, NIOXIN Bionutrient Formulations help to create an optimum scalp environment for the body to perform its natural functions of hair growth.

Q. How often do I use NIOXIN?
A. Daily use of NIOXIN is recommended in order to maintain a healthy scalp environment.

Q. What is the difference between Protectives and Actives?
A. Bionutrient Protectives is a system of products designed specifically for fine or thin-looking chemically enhanced hair. Bionutrient Actives is a system of products designed to address the needs non-chemically enhanced fine or thin-looking hair.

Q. How do NIOXIN products work?
A. NIOXIN Bionutrient Formulations help to address the combination of factors linked to noticeably thin-looking hair and creates an optimum scalp environment by removing excess sebum containing elevated levels of DHT from the hair and scalp.

Q. Does NIOXIN conduct animal testing?
A. NIOXIN Research Laboratories, Inc. test their ingredients and products on human volunteers, through clinical testing and does not endorse or conduct animal testing.

Q. Does NIOXIN contain animal by-products?
A. NIOXIN Bionutrient Formulations is a system of products that are derived from the purest form of herbs and botanicals and contains no animal by-products.

Q. Does NIOXIN guarantee its product?
A. NIOXIN Research Laboratories, Inc., stands behind its products for customer satisfaction. Daily use of the Bionutrient Formulations correctly and consistently helps to address factors associated with noticeably thin-looking hair by creating an optimum scalp environment in 45 days. Should you not be satisfied, return your product to the salon where it was purchased for a refund or new product.

Q. How long has NIOXIN been in business?
A. In 1987 NIOXIN Research Laboratories, Inc. began with a commitment to the professional hair stylist. The company believes that a trained hair stylist is the best equipped to identify the need, discuss and demonstrate the solution and recommend the best hair care system for the millions of men and women with fine or thin-looking hair. This vision realized by Eva Graham, president and founder of NIOXIN, has lead the company to be the recognized leader of fine and thin-looking hair care.

Q. Is NIOXIN just a shampoo?
A. Bionutrient Cleansers are used in place of shampoos. Unlike conventional shampoos, Bionutrient Cleansers are supported by a system of products designed to create a healthy scalp environment.

Q. How do I know which NIOXIN product to buy?
A. Due to the scientifically based system of products, determining which products to purchase is best made through a professional consultation by a professional hair stylist, however, choosing is as simple as asking your self two questions:

Q. Do I have normal hair density to early stages of thin-looking hair or do I have advanced stages of thin-looking hair?
A. NIOXIN Starter Kit for normal hair density early stages of thin-looking hair or NIOXIN Advanced Starter Kit for advanced stages of thin-looking hair.

Q. Do I have chemically or non-chemically enhanced scalp and hair?
A. Bionutrient Protectives system for chemically enhanced or Bionutrient Actives system for non-chemically enhanced scalp and hair.

Q. What are the side effects of using NIOXIN products?
A. Nioxin uses naturally derived ingredients which have no known side effects.

Q. Can I still use other products with NIOXIN? (Shampoo's, Gel's, etc.)
A. To create a healthy scalp environment, and achieve the best results, we recommend only the use of the NIOXIN System. However, the Bionutrient Protectives or Bionutrient Actives Systems of products works within your normal hair care routine.

Q. Are NIOXIN products only recommended for fine and thin-looking hair?
A. The Bionutrient Formulations of products are for anyone of any age, desiring a complete hair care system, designed to help restore an optimal hair and scalp environment.

Q. Does NIOXIN have an expiration date?
A. The only NIOXIN product with an expiration date is the dietary supplement, Recharging Complex.

Q. Are travel sizes available?
A. The Bionutrient Formulationsare available for purchase in 5.1oz.

Q. Does NIOXIN offer samples or coupons?
A. NIOXIN Research Laboratories, Inc. makes samples and product promotions available to professional stylists on an ongoing basis.

Q. Who conducts the NIOXIN research?
A. All of the science that goes in NIOXIN products is backed by a team of world-renowned medical and scientific researchers who have spent years studying the causes and alternatives for dealing with the problems associated with the appearance of thinning hair.

Q. What is the NIOXIN success rate?
A. NIOXIN is the largest manufacturer in the world, devoted exclusively to the professional beauty industry. Nioxin products are now available in 24 countries around the globe.

Q. What are the reasons for hair loss?
A. Research has shown that genetics is only one of the causes is of thinning hair. Build-up of conventional hair care product ingredients, toxins and pollutants from the environment, and as a lack of circulation to the scalp skin also can contribute to thinning hair. The damaging effects of chemical service residues as well as the mechanical aggressiveness of styling combined with the heat from styling tools can also lead to excessive daily hair loss. Hormonal changes that women experience throughout their lives can cause temporary as well as permanent hair loss. Many medications or medical treatments have side effects leading to excessive daily hair loss.

Q. What is normal hair loss per day?
A. Recent research has shown that when shampooing daily, losing more than 50 hairs per day is considered to be excessive.

Q. How long does it take to re-grow hair?
A. Every individual is unique, as is the body's ability to grow hair. The body normally produces hair in a growth cycle of 2 - 6 years; however, the length of time varies from person to person. The hair on the scalp goes through three cycles: Anagen Phase (growth), Catagen Phase (intermediate) and Telogen Phase (resting).

Q. Why does it say not to massage on the labeling?
A. Individuals with fine or noticeably thin-looking hair are likely to have shallowly rooted hair which is loosely attached to the root. Rough massaging or scrubbing the scalp skin vigorously may cause the hair to detach from the scalp, interrupting the normal life cycle of the hair.

Q. Will NIOXIN cause hair loss?
A. First it is important to understand that hair loss or shedding is a normal daily occurrence. Losing less than 50 hairs per day, when shampooing daily is acceptable. Some individuals after being on the system for a period of time begin seeing daily hair loss numbers increase and are concerned that the Bionutrient Formulations system is causing this hair loss. Hair fall out can increase when you first begin the proper cleansing and treatment of the scalp. This is only a temporary situations and should not exceed two weeks. If it does exceed two weeks, discontinue use of the product and consult your doctor or dermatologist.

Q. If I stop using NIOXIN will my new hair fall out?
A. Bionutrient Formulations have no known side effects, including loss of hair when the product is discontinued. With the discontinued use of the Bionutrient Formulations, the undesirable scalp environment that was present prior to use of the system gradually returns.

Q. What is PVP?
A. Plastic resins that are added to conventional products to give the hair the look, feel and manageability desired, however, it creates build-up on the hair and scalp.

Q. What is Co-Zyme 10?
A. A proprietary complex of co-enzymes and energizing co-factors combined into a special complex of co-enzymes that helps to increase bio-energetics on the scalp skin to help defend against free radical damage and enhance scalp cellular turnover by exfoliating dead skin and may help extend the life cycle of hair.

Q. Are NIOXIN products used as a body wash?
A. The Bionutrient Cleansers may be used as an all over body wash.

Q. Why does NIOXIN contain Propylene Glycol?
A. Propylene Glycol is a solvent, but not an alcohol. Like cetyl alcohol, it is a moisturizer for skin and hair. It is used to preserve the quality of the herbal extracts, and it also attracts and holds moisture in skin and hair.

Q. Why does NIOXIN have Alcohol in the Nio-Spray?
A. Like other aerosol hair sparys, NiosSpray has alcohol, however, when sprayed 10-12" from the head, the alcohol in the NioSpray dissipates. It does not dry out your scalp since it doesn't make contact with the scalp.

Q. Will NIOXIN cause unwanted body hair?
A. Bionutrient Formulations are a system of topically applied products (cleansers and treatments) that have the ability to create a healthy scalp skin environment, but does not have the ability to change the genetic programming of the follicle, i.e. Hair follicles on the scalp produce terminal hairs; hair follicles on the body produce vellus hairs.

Q. How long do I need to use NIOXIN?
A. The Bionutrient Formulations systems are of benefit as long as use is continued. Discontinued use, discontinued benefits.

Q. Does NIOXIN conduct clinical studies?
A. No. NIOXIN uses natural ingredients in our products; therefore, we do not make any drug claims. Our products are primarily topical, cosmetic-based and do not require clinical studies to be conducted.

Q. Can Recharging Complex be taken without using other NIOXIN products?
A. Yes. Recharging Complex can be taken without the use of other NIOXIN products, for healthy-looking hair, more youthful looking skin and stronger nails and support healthy living. Recharging Complex taken once daily as a vitamin supplement provides the vitamins and minerals needed for total well being.

Q. Are NIOXIN products hypoallergenic?
A. Yes. As it relates to the definition of hypoallergenic: less likely to cause an allergic reaction. NIOXIN products have been purchased and used by men, women and children around the world for over 15 years, with no known undesirable side effects.

Q. Are NIOXIN products bio-degradable?
A. Yes. In regards to the definition of bio-degradable: capable of being decomposed by biological means. NIOXIN products have an indefinite shelf life while in the bottle, but once used or emptied from the bottle would be bio-degradable. The plastic bottles themselves are not bio-degradable, but are recyclable.

Q. Are NIOXIN products used for skin care?
A. Yes. In addition to the many alternative uses of NIOXIN products for the hair and scalp, Bionutrient Actives or Bionutrient Protectives Cleanser, Scalp Therapy and Bionutrient and Cytonutrient Treatments and Follicle Booster may be of benefit when used on blemished skin, for daily skin cleansing and care.

Q. What is the active ingredient in NIOXIN products?
A. Generally this term "active ingredient" is reserved for drug products, therefore is not appropriate for describing NIOXIN. NIOXIN created a system of products, utilizing unique proprietary blends of herbs and botanicals concentrating on the hair and improving the scalp environment, to help enhance the appearance of thinning hair.

Q. Are there any chemicals in NIOXIN?
A. Yes. As it relates to the definition of chemical: Any substance used in or obtained by a chemical process. NIOXIN began by creating a system, concentrating on the hair and improving the scalp environment to help enhance the appearance of thinning hair. Today, NIOXIN is a leading provider of non-drug, natural solutions. NIOXIN Bionutrient Formulations contain unique, proprietary complexes of ingredients - vitamins, proteins and amino-acids derived from herbs and botanicals help to make hair fuller and healthier looking. NIOXIN Bionutrient Formulations; Bio - of living hair / Nutrients - to need / Formulations - to express in a systematic way.

Q. Is Liquid Mist still available?
A. Liquid Mist may still be available in some areas. However, NIOXIN has discontinued manufacturing this product.

Q. What may be used in place of the discontinued product, Liquid Mist?
A. Individuals with fine and thin-looking hair enjoy the weight free, extra hold of Liquid Gel in place of the Liquid Mist. For those individuals looking for a non-aerosol volumizer - Lift Volumizing Mist gives hair lift, volume and shine in a power holding formula.

Q. Where can I find an ingredient list?
A. An ingredient list may be requested from the NIOXIN Customer Care Center or by visiting www.NIOXIN.com

Q. How long can one use NIOXIN products?
A. Indefinitely. NIOXIN products have been purchased and used by men, women and children around the world for over 15 years. Therefore, use of NIOXIN products may be as long as the individual desires to maintain an optimum scalp environment and to treat the appearance of fine or thinning hair.

Q. If too much of the Bionutrient Treatment or Cytonutrient treatments are used, will it have a negative effect?
A. No. Individuals only need to cover the scalp and hair thoroughly with the treatment. For best results use twice daily, morning and evening.

Q. Does NIOXIN make a non-aerosol hairspray?
A. No. Individuals who are looking for a non-aerosol spray should use Lift Volumizing Mist which may be sprayed on wet or dry hair to give hair lift, volume and shine with power-hold.

Q. Will NIOXIN work if my thinning hair is genetic?
A. Thin-looking hair has been linked to several causes. NIOXIN created a system of products, utilizing unique proprietary blends of herbs and botanicals that concentrate on the hair and improving the scalp environment to help enhance the appearance of thinning hair. All of the science that goes into NIOXIN products is backed by a team of world-renowned medical and scientific researchers, who have spent years studying the causes of and solutions for managing noticeably, thin-looking hair. Today, with over 15 years of proven results, NIOXIN is widely recognized as the industry's leading provider of natural solutions that treat the appearance of fine or thinning hair.

Q. How long does the redness from the application of either the NIOXIN Bionutrient Treatment, Cytonutrient Treatment or Follicle Booster last?
A. Redness from the application of either of the NIOXIN Bionutrient Treatment, Cytonutrient Treatment or Follicle Booster is evidence of performance from the vitamin enriched formula included in each of the treatments and increased micro-circulation. Redness or a rosy glow may last approximately 15-30 minutes in the area where the treatments are applied or drip.

Q. What type of gelatin is the NIOXIN Recharging Complex gel cap derived from?
A. Bovine.

Q. How should NIOXIN Follicle Booster be applied?
A. Follicle Booster is applied to excessively thin looking areas (seeing more scalp than hair and low density hair lines), prior to the application of NIOXIN Bionutrient Treatment or Cytonutrient Treatment. For best results it is applied immediately after the use of your choice of Bionutrient Cleanser and Scalp Therapy. A second application should be used prior to bed.

Q. What is NIOXIN Glyco-Fused Complex?
A. Glyco-Fused Complex is an infused blend of moisturizing protective herbs and botanicals that help safeguard the scalp from the drying irritation that can occur after a chemical service. It also helps to calm and soothe the scalp. The NIOXIN Glyco-Fused Complex helps those with chemically enhanced hair maintain a healthy scalp environment.