International Orders
Please note that we are not permitted to ship Dermalogica, Exuviance, NeoStrata, Yonka, Jane Iredale or Jan Marini products overseas.
International Orders will be billed $16. Any charges over $16 will be billed to the customer.
Continental United States Shipping
• All Orders Shipped FREE by Priority Mail (Except TendSkin)
• Tend Skin Flat Rate - $4
• FedEx Overnight - $29.00 per order - under 2 lbs. - order placed before 11:00 AM CST
• FedEx 2nd Day - $19.00 per order - under 2 lbs. - order placed before 11:00 AM CST
• FedEx 3rd Day - $9.00 per order - under 2 lbs. - order placed before 11:00 AM CST
Payment Options
• Credit Cards Accepted: American Express, Discover, Mastercard, Visa
• Certified Checks and Money Orders and all Credit Card Orders will be shipped
immediately.
• Personal Checks are held for 10 days for bank clearance and should be made out to Skin1.
• All returned checks will be charged a $25.00 service fee.
• Mail checks to:
Skin 1
680 North Lake Shore Drive
Suite 101
Chicago, Illinois 60611
Sales Tax
• Outside Illinois customers do not pay any tax
• Illinois residents will be charged 9% sales tax
Return Policy
Customer must return product within 30 days including original receipt. Product must be at least 75% full. Shipping cost is not refundable.
Return to:
Skin1
680 North Lake Shore Drive
Suite 101
Chicago, Illinois 60611
Please note - all sales are final on closeout product line items. No returns, no exchanges.
Is My Order Secure
Is my order secure? Skin-One uses Yahoo! Shopping Cart. Yahoo! Shopping uses secure servers to protect your personal information, including your name, address, and credit card information. We use the Stronghold secure server, currently the second-best selling secure server software and, in our opinion, the best product technically. It supports industry-standard 128-bit SSL encryption.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it. For added security, we also encrypt the credit card number when it is stored on disk and when we forward it to the merchant.
Shopping online is considered fairly low-risk. According to CNN, "The prevalent opinion... is that online credit card use is actually no riskier for consumers than traditional 'low-tech' transactions." You should feel as safe as you would using a credit card in a store or restaurant, if not more so.
For more information regarding shopping cart security, please click here:
http://help.yahoo.com/help/us/shop/security/
Skin 1
• 680 North Lake Shore Drive, Suite 101
• Chicago, Illinois, 60611
• Hours: 10 a.m. - 7 p.m. CST
• Saturday: 10 a.m. - 5 p.m. CST
• Closed: Sunday and Holidays
• Phone: 312-654-1800
• Toll Free: 800-842-4988
• Email -
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